FLIPИ.INFORMATION
SHIPPING AND DELIVERIES
Get free FLIPN delivery when you order 3 items or more (in reachable flipn South African areas and excluding promotional packs). A standard R150 delivery fee will be charged for less 3 items.
RETURNS AND EXCHANGES
Return or exchange any FLIPN item if unworn, unwashed, undamaged and in the original packaging within 30 days of purchase. An import flipn note: Please check the size guide! Please ensure that items delivered are in perfect FLIPN order. If you have any flipn doubt, record the delivery waybill information and do not except any flipn damaged goods.
PRIVACY POLICY
This Privacy Policy describes how FLIPN collects, uses, and protects the personal information of users on our website, specifically tailored for South African users.
INFORMATION WE COLLECT
Personal Information
We may collect the following personal information when you use our website:
- Full Name
- Contact Information (email address, phone number, address)
- Payment Information (credit card details) – only used by our PayFast
- Purchase History
Non-Personal Information
We may also collect non-personal information, such as:
- IP Address
- Browser Type
- Device Information
- Cookies and Usage Data
HOW WE USE YOUR INFORMATION?
We use the collected information for the following purposes:
- Process and fulfill your orders
- Provide customer support
- Improve and personalize your browsing experience
- Send promotional offers and updates with your consent
- Comply with legal obligations
INFORMATION SHARING DISCLOSURE
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers for order processing, payment processing, and shipping
- Law enforcement or government agencies to comply with legal obligations
COOKIES
We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.
SECURITY
We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
YOUR RIGHTS
You have the right to:
- Access and update your personal information
- Opt-out of marketing communications
- Delete your account and personal data
CONTACT US
If you have any questions or concerns about our Privacy Policy, please contact us at sayit@flipn.africa
By using our website, you agree to the terms outlined in this Privacy Policy.